Refund policy

Refund & Cancellation Policy

Every item sold by Danny’s Restaurant Furniture is custom made to order. We do not stock finished goods. Each booth, banquette, table, table base, and reupholstery job is built to the dimensions, materials, and finishes selected at the time of purchase. Because these items are built specifically for you and cannot be restocked or resold, all sales are final.

All Sales Final

Once an order is placed, it is released to production and cannot be cancelled, changed, returned, refunded, or exchanged. This includes changes to size, quantity, vinyl or fabric selection, color, finish, wood species, or base style. Please review your order carefully before completing checkout.

Lead Times

Standard production lead time is approximately four (4) weeks from the date your order and all specifications are confirmed, plus transit time. Lead times are estimates and not guarantees. Delays caused by material availability, freight carriers, or other circumstances outside our control do not entitle the buyer to cancel an order or receive a refund.

Specifications and Measurements

The buyer is responsible for confirming all dimensions, quantities, materials, colors, and site measurements before placing an order. We build to the specifications submitted with the order. Items produced correctly to those specifications are not eligible for return or refund, including cases where the item does not fit the intended space.

Vinyl, fabric, laminate, and wood are natural or manufactured materials that vary in color, grain, and texture from batch to batch, and screen colors do not always match real materials. This variation is not a defect. Physical samples are available on request before you order.

Damaged or Defective Items

We stand behind our workmanship. Please inspect your order at the time of delivery.

• Visible damage: Note it on the delivery receipt or bill of lading before signing, and photograph it. Freight claims cannot be filed on a receipt signed clean.

• Concealed damage or manufacturing defects: Contact us within five (5) business days of delivery with your order number and clear photos.

• Our remedy: We will repair the item, replace it, or supply replacement parts at our discretion. This is the buyer’s sole remedy. Refunds are not issued in place of repair or replacement.

This does not cover damage from misuse, improper handling or installation by others, normal wear, or modification of the product after delivery.

Our Errors

If we ship the wrong item, or an item that does not match the specifications you approved, we will correct it at no cost to you.

Questions Before You Order

If you are unsure about sizing, materials, or fit, contact us before placing your order. We are glad to review drawings, dimensions, and samples with you first.

Danny’s Restaurant Furniture

2053 Sacramento St, Los Angeles, CA 90021

Phone: (323) 537-6579

Email: dannysrestaurantuph@gmail.com

By placing an order you acknowledge that you have read and agree to this policy.